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Qatar Airways Airport Services Agent

jumpadmin Jobs  Johannesburg, Gauteng, South Africa 6 Jul 2016

Job Description

In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.

Requirements and Duties:


  • You will have a minimum High School education ( e.g.O Level, year 10, minimum compulsory education).
  • You will require a minimum of¬†2 years of job related experience¬† in an Airline or GHA as Passenger Handling and /or Ground Operations staff, with a good knowledge of the Airport working environment.
  • You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness.
  • You will have excellent attention to detail and be able to work quickly and accurately under pressure.
  • Ability to adapt to an ever-changing environment is essential.
  • You must be proficient in Microsoft Office.
  • Amadeus Reservations and Altea would be desirable.
  • Must be willing to work shifts including weekends and night shifts.
  • Fluency in English (Oral and written) is essential for this role.
  • Knowledge of Amadeus Reservations & DCS will be an added advantage.


  • Being visible to ensure that the highest level of service is provided in a professional manner
  • Liaising with Check-In, and other related areas for the smooth acceptance of passengers
  • Escorting and directing arriving/departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates
  • Assisting Duty Officer to handle company materials and records
  • Working with GHA for quick processing of hotel and transfer passengers
  • Conducting pre-flight administration to ensure the smooth running of every Qatar Airways flight departure

Click here to Apply Online

Closing Date: 18 July 2016